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Security, meet scalability: WePay moves to the cloud
At WePay, security is our most important product, the thing that underpins everything we do. When you’re responsible for moving billions of dollars of other people’s money, believe me, security is...
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Why you want to be a part of the Collaborative + Classy Awards
One of the best things about working at WePay is the satisfaction we get from helping organizations use the power of the platform to make a positive difference for people in need. So we’re super...
View ArticleDo you platform?
Do you platform? You might not know it, but you probably do. Platforms are becoming more and more important to our everyday lives, even if people don’t necessarily recognize them for what they are....
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The best way to lower your platform’s signup friction
We’ve all had this experience. You hear about an awesome new software platform and you go to check it out. It seems great — it’s getting buzzed about in the press, it’s blowing up on ProductHunt, and...
View ArticleHere’s what the emergence of the platform economy means for business
With the emergence of the platform economy, platform companies make up over $3 trillion in firm market capitalization. Companies like Google, Amazon, eBay, and Salesforce are generally thought of as...
View ArticleVideo: going frictionless, enabling great customer experiences on platforms
Platform companies thrive by making commerce and connections more convenient for their users. That means they live and die by their ability to reduce the friction those users feel. But how do you do...
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#DoYouPlatform hits the road
Platforms. It’s a word we have been throwing around a lot here at WePay and sharing out on social media with our readers, but it still is a word that conjures a host of ideas and images when we say it...
View ArticleMatchmakers Part One: Bill Clerico on the unique payment challenges of platforms
Many of today’s most valuable public companies and startups are matchmakers—multisided platforms that connect buyers and sellers. While the concept of a matchmaker business is not new, today technology...
View ArticleMatchmakers Part Two: What successful multisided platforms do differently
Many of today’s most valuable public companies and startups are matchmakers—multisided platforms that connect buyers and sellers. While the concept of a matchmaker business is not new, today technology...
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Introducing Mark Resnick, WePay’s new CFO
Mark Resnick In February, WePay announced the appointment of Mark H. Resnick as its new Chief Financial Officer. We recently had the chance to chat with Mark and ask him a few questions about his...
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Expert advice on Payment Platform Fraud
What’s the single highest risk to a platform business? Higher than losing customers, higher than a too-slow-ramp to LTV? That’s a tough question. But the reality is that there is a single event (or...
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Interview with Daryl Hatton, Founder of Connection Point/Fundrazr
Recently we got a chance to sit down with Daryl Hatton, Founder and CEO of one of our customers, FundRazr, a leading and innovative crowdfunding platform. Can you tell us about FundRazr and who its...
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Compliance, risk, and fraud issues and solutions: WePay’s Week in Payments
It’s been a busy week for the opinion makers and analysts in the world of payments. Top of mind seemed to be the combined issues of fraud, compliance and thus risk. Let’s start with Payments, Card and...
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Some things to consider when getting started with SaaS
There’s little disagreement that many of the most dynamic and disruptive businesses have settled on a platform model, specifically a SaaS platform model. Companies like Uber, Airbnb, Salesforce, and...
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The Twenty Minute VC and Bill Clerico on Fintech
For all of you who like podcasts, here’s a fantastic new one for you, especially if you love startups, the VC world, and all things SaaS. The Twenty Minute VC is a great podcast hosted by Harry...
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How to tell if your SaaS business idea has market potential
SaaS (Software as a Service) businesses are not just hot right now but in some areas are considered indispensable. If you are starting an online only business or any kind of business or solution that...
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How integrated white-label payments transform a business
A critical issue for SaaS businesses and indeed for many other kinds of online platform businesses, including crowdfunding and marketplaces, is adding real, useful functionality for their customers...
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Lies, Damn Lies, and SaaS Metrics
How the structure of a SaaS business changes as it grows When a SaaS business grows, there is a shift from an engineering and product focus and away from the exec team (aka founders), as the core...
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Creative Tension: SaaS Strategy vs SaaS Tactics
There are two common mistakes people make when planning and operating their business – and these mistakes are just as common for SaaS businesses as any other kind. Both mistakes lie in the area of...
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WePay, #GivingTuesday, & Gates Foundation Enabling Crowdfunding Success
#GivingTuesday, the Tuesday after Black Friday and Cyber Monday, is a day dedicated to global giving, fueled by social media and collaboration. Crowdfunding platforms have had a big role in this...
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Getting ready to sell: SaaS Product value propositions, positioning and...
You’ve got your SaaS business sorted out, figured out the product, figured out the market fit and you are ready to go. You’ve even got some test customers and everything’s going well. But you’ve...
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People of WePay: Susan Dunn, General Counsel
For those not aware, what are the responsibilities of a General Counsel at a technology-driven company? My principal responsibility is product compliance. Financial services are a highly regulated...
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People of WePay: Chris Conrad, VP of Engineering and Product
Can you shed light on the difference in your experience leading in a large corporation like LinkedIn and a start-up like WePay? That is an interesting question, because I worked at LinkedIn when it...
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Starting to Grow: How To Build Out A Great SaaS Team
Your SaaS business is starting to grow and need to ramp your hiring. It is critical to get the right few people at the start in important leadership roles because they will be responsible for building...
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(Data) Diving into #GivingTuesday
Back in June, we wrote about #GivingTuesday and its impact on increasing donations to crowdfunding platforms. Crowdfunding platforms have a big role in this digital movement as one of the top places...
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Getting Customers for your SaaS Business
There’s one clear hurdle you are going to have to jump if you want to get a nascent SaaS business off the ground. You are going to have to find paying customers. If nobody will pay you then you don’t...
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How a Payments API Impacts Your Bottom Line
For developers, there are many reasons to use an API for payments. From RESTful design to comprehensive documentation, using an API can make a developer’s job much easier. But what’s less clear is the...
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Interview: What is JotForm and what makes it special?
Interview with Chad Reid, Director of Communication at JotForm: Can you tell us about JotForm: who it serves, what it does, and why it is special? JotForm offers the easiest way to create, edit, and...
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SaaS Approaches: UX First
There are several ways to approach rolling out and improving any SaaS product or platform in search of elusive market success. The two most common are to plan and develop your SaaS product with either...
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SaaS Approaches: Product First
The last time we took a look at building out a SaaS company and product we examined the user-first approach to SaaS thinking. It’s worth pointing out that this approach is pretty standard across the...
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#GivingTuesday 2017: The Global Giving Movement
With Halloween passing and November arriving, the month of thanks and giving begins. As we look towards the holiday season, it’s important to not forget about an amazing day solely dedicated to giving...
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#GivingTuesday 2017: The Significance of DataDives
While there seems to be a strong sense of #GivingTuesday loyalty and growth year after year, total philanthropic giving in the United States still hasn’t risen above 2% of GDP. However, just a 1%...
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#GivingTuesday: Where Should You Donate?
#GivingTuesday harnesses the potential of social media and the generosity of people around the world to bring about real change in their communities. Just about anybody has the power to encourage the...
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SaaS and software platforms: Moving from Startup to Growth
A key phase for any SaaS or software platform business is when they move beyond the idea, startup and product fit stages of their business to growing successfully. It’s one of the hardest transitions...
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Tuning a SaaS business for growth
As a SaaS business, or any online software business, moves beyond its startup phase and starts to grow seriously, there is a period of adjustment as the business adapts its operations, sales and other...
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Tracking SaaS Growth: Metrics that matter
Last week we took a look at tuning a SaaS business for growth. That’s a task that cannot be completed effectively without measurement and analytics – in other words, metrics. So this week we are...
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Lessons from SaaStr
The annual SaaStr conference is taking place right now in San Francisco. One of the tag lines for it is ‘learn and scale together’ and it boasts over 10,000 SaaS founders, CEOs, executives and...
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SaaS Strategies for Growth
SaaS business growth isn’t always that different from non-SaaS business growth. At the core, every business of any size has to get business the same way: through selling to customers. There are three...
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SaaS Marketing for Growth
SaaS businesses tend to believe in and use aggressive growth marketing approaches – at least once they are past the phase of building product and figuring out product-market fit. But growth marketing...
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Q&A with TouchBistro CEO & Founder Alex Barrotti
We sat down with TouchBistro founder and CEO, Alex Barrotti, recently to get his thoughts on TouchBistro’s history, direction and how it has gone about its payments journey as well as how it came to...
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Hiring for SaaS and ISV customer success
Hiring is often cited by leaders of platform and ISV companies as one of the single biggest challenges they face. Many believe that it is an ongoing challenge and one that they need to stay on top of...
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SaaS and ISV strategies for user growth
User growth is the lifeblood of SaaS businesses and ISVs – and churn is the force draining away that lifeblood. Company survival depends on continuously adding new users and keeping them on the...
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Focus on key priorities – Q&A with GoFundMe’s CEO Rob Solomon
This month we sat down for a Q&A with GoFundMe (GFM) CEO Rob Solomon. Rob joined the platform in 2015. The platform started working with WePay in 2011. This interview is abridged. Q: You lead...
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Strategies for increasing SaaS and ISV user engagement
Last time we looked at SaaS and ISV business growth we examined user growth – the core element for success in these businesses. But there is another element to growth that can be just as important –...
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SaaS advice from the past year
Over the past year and a half we have published a series of blog posts taking a look at the best articles and advice for SaaS and ISV businesses available on the internet. We started with a general...
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Integrated payments and running a modern company at SaaStr Annual 2019
One of our favorite conferences of the year – SaaStr Annual – is almost here. It’s no exaggeration to say this is THE actionable conference for SaaS business leaders, so much so that it had to move...
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SaaStr Annual 2019 highlights scale and team building
There were several themes that emerged from the sessions at SaaStr Annual 2019. The conference typically is a great venue for software platforms and ISVs to network, conduct business and celebrate...
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Software Business Advice from 12 Leaders
WePay asked some of our partners for their leadership advice and to share a nugget of business wisdom. These became part of our partnership with the popular SaaStr podcast and we’ve collected them...
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Payments can unlock opportunities for any SaaS business
It turns out that adding payments is the solution for finding value and opportunity in almost any size of vertical SaaS business – at least according to Adeyemi Ajao, a co-founder and Managing Partner...
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